"CallNET has been a game-changer for our customer service at Hardee's. Their team handles our after-hours calls and customer feedback with the same care and attention we provide in our restaurants. They've helped us maintain our reputation for great service even beyond our operating hours. The detailed call logs and prompt message delivery have improved our response times significantly. CallNET truly understands the fast-paced nature of the food service industry!"

"As a 24/7 emergency plumbing service, reliable call handling is crucial for us. CallNET has exceeded our expectations in every way. Their operators are well-trained in prioritizing urgent calls, ensuring our technicians are dispatched promptly. The detailed message taking has improved our response efficiency, and customer feedback has been overwhelmingly positive. CallNET is an invaluable partner in maintaining our reputation for rapid, reliable service."

"CallNET's attention to detail is impressive. They gather all the necessary information, making my follow-ups much more productive."

"CallNET has been instrumental in enhancing our member support services at BlueCross BlueShield. Their operators display an impressive understanding of healthcare terminology and insurance processes, ensuring our members receive accurate information and support. The HIPAA-compliant call handling and meticulous record-keeping have been particularly valuable. CallNET's service has significantly contributed to improving our members' experience and satisfaction levels."

"During times of crisis, efficient communication is paramount. CallNET has proven to be an invaluable asset to the American Red Cross. Their operators handle high-volume calls during emergencies with calm professionalism, effectively triaging inquiries and volunteer offers. Their 24/7 availability and multilingual support have significantly enhanced our ability to respond to community needs swiftly."

"A key reason why we chose CallNET is their background in healthcare communications. They understand HIPAA compliance and handle private patient information with the utmost care. Their staff is professional and courteous, efficiently capturing the necessary details so I can provide rapid follow up care when needed."

"We've used CallNET for several years now as our after hours call service. Couldn't be happier with the results. Ease of use and professionalism of the call handlers makes it a pleasure doing business with them. Rates are very fare and transparent too."

Google review

"Before hiring CallNET, we struggled with missing important customer calls that came in after hours or when we were busy with clients. Since hiring CallNET over a year ago for 24/7 answering services, we never miss a call. Their professional team is always available to promptly answer our phones and ensure we get any urgent messages, day or night. We now have peace of mind knowing our customers can reach us anytime. Thank you for helping us avoid missing critical calls and efficiently handle after hours coverage."

"As a cardiologist, timely communication can be life-saving. CallNET's operators are trained to recognize cardiac emergency symptoms and escalate calls appropriately. Their 24/7 availability and efficient message relay have significantly enhanced our ability to provide critical care when it matters most."

"Our law firm used to miss important client calls when we didn't have a receptionist in the office. Since hiring CallNET for after hours answering, their professional team promptly handles all our calls so we never miss an urgent message. I highly recommend for any lawyers seeking seamless call coverage."