"Before hiring CallNET, we struggled with missing important customer calls that came in after hours or when we were busy with clients. Since hiring CallNET over a year ago for 24/7 answering services, we never miss a call. Their professional team is always available to promptly answer our phones and ensure we get any urgent messages, day or night. We now have peace of mind knowing our customers can reach us anytime. Thank you for helping us avoid missing critical calls and efficiently handle after hours coverage."

"CallNET has been a game-changer for our customer service at Hardee's. Their team handles our after-hours calls and customer feedback with the same care and attention we provide in our restaurants. They've helped us maintain our reputation for great service even beyond our operating hours. The detailed call logs and prompt message delivery have improved our response times significantly. CallNET truly understands the fast-paced nature of the food service industry!"

"CallNET has provided top-notch 24/7 call handling for our HVAC company over the past 6 months. Their agents based in the US are pros - they schedule appointments, dispatch techs, and manage customer inquiries flawlessly per our scripts. Not missing calls anymore has been a game-changer! CallNET's service is stellar and I must admit that I'm impressed with their professionalism."

Google review

"The 24/7 availability of CallNET is invaluable. I never have to worry about missing an important client call, even if they ring outside normal business hours or on weekends and holidays. The online portal CallNET provides allows me to easily customize call handling instructions from anywhere. I can listen to call recordings and view call logs to ensure quality control."

"CallNET has been instrumental in enhancing our member support services at BlueCross BlueShield. Their operators display an impressive understanding of healthcare terminology and insurance processes, ensuring our members receive accurate information and support. The HIPAA-compliant call handling and meticulous record-keeping have been particularly valuable. CallNET's service has significantly contributed to improving our members' experience and satisfaction levels."

"We have worked with CallNET for more than 3 years. They provide some of the best solutions at a very reasonable monthly cost. If your business is looking to save money and increase efficiency I would highly suggest using CallNET Corp for your answering service needs."

Google review

"I used to dread emergencies that came up outside of office hours. Patients would call with urgent issues or need to book last minute appointments, but with no after hours coverage, their calls would go unanswered. It was incredibly frustrating for both my patients and me. With CallNET, I can devote my full attention during office hours to delivering excellent eye care, without distractions and interruptions. Thank you!"

"The online portal makes it easy for me to update CallNET with new patient information, appointment slots, and call handling protocols from home or my mobile device. I also periodically audit call recordings to ensure quality. I am very impressed with CallNET's technical capabilities and expertise."

"In the fast-paced world of tech and IP law, missing a call could mean losing a client or a crucial deadline. CallNET's operators are adept at handling calls from inventors and tech entrepreneurs, capturing essential details accurately. Their service has become an indispensable part of our firm's client communication strategy."

"CallNET has revolutionized our HVAC service scheduling and emergency response. Their operators understand HVAC terminology and can effectively prioritize calls during peak seasons. The detailed call logs have also helped us identify recurring issues and improve our preventive maintenance programs."